📞 Contact Us – Frogfather.co.uk
We’re here to help! Whether you’ve got a question about dart frogs, isopods, bioactive setups, or one of our 3D printed enclosures, we’re happy to chat. At Frogfather, we pride ourselves on quick, knowledgeable customer service — from keepers who know their stuff.
💬 The Fastest Way to Reach Us
📱 WhatsApp Us (see the button down the right?)
We aim to reply within 30 minutes during working hours if you message us directly on WhatsApp.
👉 Simply tap the button below to open a chat:
📲 Message Us on WhatsApp
(Please include your name and query – photos welcome too!)
⚠️ Note: This is a text-only line. Please do not call, as we may be tending to animals or in the frog room!
You can also reach us by email:
📩 thedon@frogfather.co.uk
We typically respond within 24 hours, Monday to Friday.
🐸 Common Questions?
Before getting in touch, check out our helpful pages:
📦 Address & Shipping Location
While we are an online-only business, our dispatch point is:
Frogfather HQ
NG3, Nottingham
(Live animals sent via DEFRA-registered couriers only.)
🕒 Opening Hours
| Day | Hours |
|---|---|
| Monday–Friday | 9:00 – 18:00 |
| Saturday | 10:00 – 16:00 |
| Sunday | Closed |
Responses outside these hours may be slower, but we’ll always aim to reply ASAP.
🧠 Need Help Choosing a Setup?
We offer free advice on:
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Which isopods are best for beginners
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Custom bioactive enclosures
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Pairing species with substrate, lighting, and humidity control
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Our full Isopod Complete Setup Premium package
Just drop us a message!
🐸 Thank You for Supporting a UK-Based Specialist
We’re not a faceless warehouse — we’re passionate keepers who breed, build, and ship with care. Your support helps us grow a community of responsible, educated exotic animal owners.
